Our approach to performing Business Process Reengineering is built upon a customized methodology that we developed and have successfully applied at dozens of California State Government agencies and departments over the past 30 years. Key elements of this approach are outlined below:
Additionally, we are frequently asked to assist our clients in implementing recommended improvements. Our implementation assistance services typically include providing assistance with briefings and presentations to oversight and control agencies, internal staff, and stakeholder interest groups, facilitating or supporting improvement teams established to implement selected initiatives, preparing legislative and Budget Change Proposals (BCPs), and assisting management in ongoing program performance monitoring and improvement portfolio management activities.
California Air Resources Board, Comprehensive Haagen-Smit Laboratory Assessment
California Air Resources Board, Comprehensive Administrative Services Division Assessment
California Air Resources Board, Comprehensive Enforcement Division Assessment
California Bureau of State Audits, Ftb, Edd, and Boe Consolidated Cashiering
California Department of Boating and Waterways, Vessel Registration Study
California Department of Consumer Affairs, Board of Medical Quality Assurance, Enforcement Division
California Department of Consumer Affairs, Bureau of Automotive Repair, Field Operations Division
California Department of Consumer Affairs, Bureau of Private Postsecondary and Vocational Education
California Department of Consumer Affairs, Contractors State License Board, Enforcement Program
California Department of Consumer Affairs, Contractors State License Board, Licensing Program
California Department of Consumer Affairs, Dental Board Enforcement Program Monitor
California Department of Corrections, Department-Wide Correctional Counselors
California Department of Corrections, Department-Wide Personnel Offices
California Department of Education, Department-Wide Office Support Services
California Department of Education, Office of Food Distribution, Statewide Food Distribution Program
California Department of General Services, Office of Real Estate and Design Services
California Department of General Services, Procurement Division (Procurement 2000)
California Department of Industrial Relations, Division of Workers Compensation
California Department of Motor Vehicles, Driver Safety Program Assessment
California Department of Pesticide Regulation, Organizational and Budget Restructuring
California Department of Veterans Affairs, Division of Farm and Home Purchases
California Employment Development Department, Office Services Group
California Energy Commission, Ethanol Plant Forensic Accounting Services
California Franchise Tax Board, General Services Bureau
California Franchise Tax Board, Operations Branch, Technology and Administrative Services Sections
California Highway Patrol, Forensic Accounting Services
California Pollution Control Financing Authority, Small Business Assistance Fund Program Management
California Public Employees' Retirement System, Actuarial and Employer Services Division
California Public Employees' Retirement System, Human Resources Division
California Public Employees' Retirement System, Office of Public Affairs, Organizational Development
California Public Employees' Retirement System, Operations Support Services Division
California Public Utilities Commission, Bart Fire Safety Project Assessment
California State Board of Equalization, Registration Reengineering Assessment
California State Board of Equalization - Tax Return Processing Assessment and Reengineering
California State Teachers' Retirement System, Organizational Restructuring
California State Treasurer's Office, Tax Credit Allocation Committee, Compliance Workload Analysis
California Student Aid Commission (Ed Fund), Organizational and Budget Restructuring
City of Santa Rosa, Department of Public Works, Reengineering Assessment
Nevada State Contractors Board, Licensing and Enforcement Program Assessment
Oregon Public Employees' Retirement System, System Design and Process Reengineering
Associated General Contractors of California, Inc., Organizational Development
California Copy, Inc., Reengineering Assessment
Cvs Optical Laboratories, Manufacturing Reengineering Assessment
EVEO, Inc., Project Cost and Quality Management Process Assessment
Fairchild Camera and Instrument, Digital Division, Engineering Project Management
Fairchild Camera and Instrument, Digital Division, Manufacturing Maintenance Reengineering
Fairchild Camera and Instrument, Digital Division, Semiconductor Manufacturing Reengineering
Foote Cone & Belding, Production and Financial Control Process Reengineering
Jason & Son, Manufacturing Reengineering
Norton Company, Abrasive Materials Division, Maintenance Process Reengineering
Rexnord, Inc., Roller Chain Division, Manufacturing Reengineering